Customer Reviews

Was overall pleased after the vehicle had to be returned for the same problem.

Sales person was great . Real helpful

Everyone was very friendly and helped me to feel empowered during the car buying process.

Always happy to be greeted by Mr. Tim. This young man is very conscientious and very personable.

Great customer service

Over the phone did not come to the dealership

The best

Great work from Taylor my Adviser

I like this dealership. The salesmen leave you alone and don���t push you��� always nice people w no pressure. I hate being ���jumped��� the minute I walk up and than the ���bait and switch��� of other dealers

We couldn't be more pleased with our experience at Finnegan Auto in Rosenberg. Landon, the salesman, did a great job of getting the best car for us, answering our questions and teaching us all the "bells and whistles" of a 2025 Traverse.

No comment.

I went in for oil, filter change and topped off fluids. Clayton had me in and out, it did not take long at all. I also bought a cabin air filter, Clayton was busy with a customer and Jordan stepped up and installed for me right there on the drive. Thank you Finnegan service dept. for being so efficient. I'll definitely be back.

Everyone did a good job make the sales experience hassle free.

Whom ever puts air in tires needs to know that they all need to be the same. Every tire had a different amount, and the one that had a leak repaired had 7 lbs more that any of the other three highest ones. Not two tires were the same, the vehicle had a tire repair and rotation, along with an oil change. Everything else was great, and the dealership is very friendly. This is obviously just a training issue for one person. Again, everything else was great.

Jordan, was friendly and helpful. Getting my oil change done in a timely manner. It was great. Thanks again

Everything went well and it was a smooth process. Mario Compean is an excellent salesman. This is the second vehicle I've bought through Mario. I'm super excited to be part of the Chevy family again. I'm definitely enjoying my new vehicle. Thank you, Mario! The OnStar process was a little painful due to my phone issues. However, Landon Gilstrap was extremely patient and got us through the process. We returned to the dealership the following day to pick up the personal belongings I left in the trade-in. Landon assisted with On Star on questions regarding touch screens, it was a success. Thank you, Landon!

The staff has always been professional and nice. The Native Texan hospitality has always been a bonus which is why I keep purchasing my vehicles from there.

From a customer standpoint, there were several occasions where I did not have much visibility of the timing to complete my car repair. Car was checked in on August 19, and finally delivered on November 29, 102 days in total. The beginning of the repair took longer as I can understand an estimated needed to be produced, then approved by insurance. After the repair was approved, material was ordered, and truck went to collision center. There, repair estimated needed to be redone, and approved again with insurance, which ended up taking longer than expected. The parts ordered, when not delivered, would not have new estimated delivery dates. Some times I needed to speak with more than one person to get updates on the repair status. After repair completion, there was confusion on the amount owed to the dealership, and because of that I was handed over the car two days later than when it was ready. On the positive side, despite not having accurate updates, the communication with dealership representative was always flowing. The quality of the repair is pretty good, truck was handed back in prestige condition.

Service team was great and maintenance completed earlier than expected. Will be going back.

Excellent Experience From Start To Finish. We arrived, test drove, financed and was shown the features all within 2 hours and 10 minutes. We will be back and not to mention a great price on the vehicle