Review Details

Not a great experience. When I dropped my vehicle off the guy I left it with said it was going to take a week at least. I asked him about a loaner he said it depends on my warranty and then told me I needed to figure out who my warranty was through. I asked the mak haik (where I bought it from )and they said the service department can look it up. I told them the service department told me I had to. Mak haik found the info for me. I asked to get my tires rotated. The service department called and said they needed the wheel lock. I told them it was in the flap behind the driver seat . They called me back and said it wasn’t. I didn’t get the tires rotated and when I got home I found the wheel lock right where I told them it was. The lock was still in the original package that I got it in when I bought it and still had the packing slip that said mak haik on it. They told me they looked so not sure how it was missed but I could definitely tell my truck had been looked through. My truck was there for 4 days and all that was done was an oil change and transmission flush. Seems like way too long and now I still have to get the tires rotated. I will say Kevin was nice and helpful ( he is not who I dropped the truck off with )